Question 1

What is Brijel?

Accepted Answer

Brijel is a WhatsApp Business API platform by Siva Advertising Company that combines a shared team inbox, AI chatbot, drag-and-drop bot flow builder, broadcast & drip campaigns, sales pipeline CRM and AI voice calling in one dashboard.

Question 2

Does Brijel have a free plan?

Accepted Answer

Yes. Brijel offers a Free plan (₹0) and paid plans starting at ₹999/month with more contacts, agents, bot flows and AI features.

Question 3

Does Brijel support the official WhatsApp Business API?

Accepted Answer

Yes. Brijel works with the official WhatsApp Cloud API, including message templates, broadcasts and click-to-WhatsApp ads, and also supports QR-based WhatsApp connections.

Question 4

Can I train the AI chatbot on my own data?

Accepted Answer

Yes. You can train the Brijel AI chatbot with your own PDFs, Excel files and website content so it answers customer questions automatically 24x7.

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